These Terms and Conditions govern your use of the Masylad Hair website, booking system, and services. By booking an appointment or accessing our website, you agree to follow these terms. They are designed to protect both Masylad Hair and our clients.

• Masylad Hair provides hairstyling services including protective styles, weaves, wigs, silk presses, cuts, colouring, and other professional hair services.
• All bookings require a non‑refundable deposit to secure your appointment.
• Masylad Hair reserves the right to withdraw, refuse, or cancel services at any time if necessary.

Cancellations are accepted up to 24 hours before your scheduled appointment.

If you cancel within 24 hours, your deposit will be lost.

All deposits are non‑refundable under all circumstances.

If you cancel before 24 hours, your deposit may be transferred once to a new booking.

If the new booking is cancelled — whether before or after 24 hours — the deposit will be lost and cannot be transferred again.

Any new appointment will require a new deposit.

• All prices are listed clearly on our website or booking platform.
• Masylad Hair reserves the right to update prices at any time.
• Full payment is required at the end of your service.
• Chargebacks or fraudulent disputes may result in account suspension and legal action.

By booking with Masylad Hair, you agree to:

• Provide accurate personal information.
• Arrive on time for your appointment.
• Follow aftercare instructions provided by your stylist.
• Treat staff and other clients with respect.

Masylad Hair strives to provide accurate information, but we cannot guarantee that all website content is error‑free. We are not liable for:

• Website downtime
• Technical issues
• Typographical errors
• Damages resulting from misuse of products or failure to follow aftercare

All services are performed with professional care, but results may vary depending on hair condition, history, and maintenance.

All branding, logos, images, text, and content on the Masylad Hair website are the exclusive property of Masylad Hair. You may not copy, reproduce, adapt, distribute, or use our content for commercial or non‑commercial purposes without written permission. Attribution or referencing our work must be done respectfully and accurately.

Users of our website and booking system must not engage in:

• Unlawful behaviour
• Hate speech
• Harassment or bullying
• Spam, promotions, or unauthorised advertising
• Attempts to hack, damage, or disrupt the website

Violation of these rules may result in account suspension or legal action.

Masylad Hair reserves the right to disable or terminate user accounts if:

• Fraudulent activity is detected
• Chargebacks occur
• Terms & Conditions are violated
• Abusive behaviour is reported
• Misuse of our website or booking system is identified

Masylad Hair may update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our website or services indicates acceptance of the updated terms.

For questions or concerns regarding these Terms & Conditions, please contact us directly.